He has also advised and invested in a variety of fast-growing startups, including WeWork, where he served as the first Chief Strategy & Marketing Officer from 2013-2014. Noah has been recognized as one of Billboard Magazine’s “Top 30 Under 30,” AdWeek’s “Top 20 Under 40,” Fast Company’s “Innovation Agents” and “Impact Council” members, and as a judge for the Webby Awards. Before being acquired by Engine, Noise developed hundreds of products and marketing campaigns for this generation including Facebook’s first application, the first credit card to reward responsibility rather than spending for Chase, Vice's music site Noisey, and the top branded game in the App Store. In his 20s, Noah built the leading creative agency for the young adult market, Noise. His background is colorful: 4X entrepreneur, Co-author of "Chasing Cool” with the former CEO of Barneys, and former DJ for Jennifer Lopez. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Born in New York City’s east village, Noah Kerner is the CEO of the micro-investing app Acorns and co-founder of the shareholder rights startup Say. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB continues to closely monitor the complaints concerning this business and their effort to improve and reduce future customer complaints.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Currently, the third-party is still trying to resolve this. Lastly, the referral program is handled by a third-party therefore, the third-party has identified a bug in their system that was preventing some eligible customers from receiving their reward. Escalations have been confirmed to have the minimum of two contact attempts, and if a customer is not reached, it will be escalated to the headquarters team for immediate assistance and resolution. Additionally, reviewing all marketing communications and in-app visibility. On August 25, 2022, the business responded to BBB's letter outlining the pattern of complaints with their plans to eliminate the pattern by reviewing customer communications to ensure clarity and visibility into items such as terms and conditions and referral reward payout dates. On June 22, 2022, BBB submitted a written request to the business encouraging them to address the pattern of complaints. Lastly consumers state they are having a hard time cancelling service as well as getting a follow up to escalated issues. These consumers advise that the criteria for them to be paid has been met the business is not complying. The promotions being advertised to consumers are not being funded as promised, such as getting a certain number of people to join and not being paid for them completing sign up as promised. Consumers have also stated they are still being charged for services even when they are no longer enrolled in the program. Specifically, consumers allege in their complaints to BBB that the business is not allowing them to liquidate their accounts within a timely manner. BBB files indicate that this business has a pattern of complaints.
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